Privacy Policy
Last updated: June 20, 2025
Your Privacy Matters
At America Roadmap, we understand the sensitive nature of immigration information. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and contact information
- Immigration status and country of origin
- Location information (state/city)
- Case numbers and application details you choose to share
- Communication preferences
Usage Information
We automatically collect information about how you use our platform:
- Pages visited and time spent on our site
- Search queries and content interactions
- Device information and IP address
- Browser type and operating system
Community Content
When you participate in our community forums, we collect the content you post, comments, and interactions with other users.
2. How We Use Your Information
We use your information to:
- Provide personalized guidance: Create custom immigration roadmaps based on your status and goals
- Improve our services: Analyze usage patterns to enhance our platform and content
- Communicate with you: Send important updates, newsletters, and respond to inquiries
- Ensure security: Protect against fraud and maintain platform security
- Legal compliance: Meet legal obligations and protect our rights
- Community features: Enable forum participation and peer connections
3. Information Sharing and Disclosure
Important: We never sell your personal information to third parties. We never share your immigration status or case details with government agencies unless legally required.
We may share your information only in these limited circumstances:
- Service providers: Trusted partners who help us operate our platform (hosting, analytics, customer support)
- Legal requirements: When required by law, court order, or to protect rights and safety
- Business transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protection)
- With your consent: Any other sharing will require your explicit permission
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and monitoring
- Limited access controls for our team
- Two-factor authentication options
While we strive to protect your information, no internet transmission is 100% secure. Please use strong passwords and keep your account credentials confidential.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Updates
View and update your personal information through your account settings
Data Deletion
Request deletion of your account and associated data
Communication Preferences
Opt out of marketing emails while keeping important service updates
Data Portability
Request a copy of your data in a portable format
To exercise these rights, contact us at privacy@americaroadmap.com or through your account settings.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze site usage and improve performance
- Provide personalized content recommendations
- Ensure site security and prevent fraud
You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
7. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
8. International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer and processing.
9. Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of material changes via email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
privacy@americaroadmap.com
America Roadmap Privacy Team
[Address]
[City, State ZIP]
This Privacy Policy is effective as of June 20, 2025. We are committed to protecting your privacy and helping you navigate your immigration journey safely and securely.